Shipping & Delivery
HOW DO YOU CHARGE SHIPPING ?
We offer free shipping when you order $50 and more. $5 flat rate from $0 to $49.99.
HOW DO YOU SHIP PACKAGES?
Packages from our warehouse in China will be shipped by ePacket, or EMS depending on the weight and size of the product.
DO YOU SHIP WORLDWIDE?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
WHAT ABOUT CUSTOMS?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
HOW LONG DOES SHIPPING TAKE?
Shipping time varies by location. These are our estimates:
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Location
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*Estimated Shipping Time
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United States
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12-40 Business days
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Canada, Europe
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20-40 Business days
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Australia, New Zealand
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12-22 Business days
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Mexico, Central America, South America
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20-40 Business days
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*This doesn’t include our 2-5 day processing time.*Shipping times can varie depending on factors outside the control of Ugo Van Axel